Pager Messages From September 11th, 2001.

Babe, I don't know if you have heard or not but terrorists have attacked the World Trade Center in NYC and the Pentagon in DC. This is utter devastation. Be alert and keep safe. 143, Angel. [77]

CALL DAVID EDER AT 331-1817. (MELISSA)

osco 773 784 6746 pt gilbert orejudos 9:57-7-11/09<br>edgewater 878 6000 ex 3119 10:00-8-11<br>/09

27-PLEASE CALL DERRICK 732-235-9017

IVR ALERT <_IVRA|IVR Alert from SH IVR|This is an alert from SH IVR running on ntivr1.conseco.com (192.168.1.65). On Sep 11, 2001 at 10:03:54AM, 2 occurrences of "Error Occurred from Validate<br>SSN" were logged. <br>IVR ALERT <_IVRA|IVR Alert from SH IVR|This is an alert from SH IVR running on n<br>tivr1.conseco.com (192.168.1.65). On Sep 11, 2001 at 10:00:53AM, 2 occurrences of "Host Problem or Error from COINS connection " were logged.

820-4500

From T. Murray: Cody and Steve are here and we have a conference call to attend at 10:30. Teena

callcenter.opera|For the current Half-Hour (10:30): General=100%; 26 Assoc. Avail...CCU=100%; 11 Assoc. Avail...APU=100%; 1 Assoc. Avail...PBU=90%; 3 Assoc. Avail. No system issues. <br>callcenter.opera|For the Day (9/11): General=99%; 1636 calls...CCU=99%; 237 call<br>s...APU=100%; 24 calls...PBU=99%; 76 calls. No system issues.

From: Phone: // (V) STEVE OLSON 221 6343 RE: A.C IS MESSED UP (MARK OLSON'S

47-PLEASE CALL HERBIE IF YOU CAN. 310-979-8520.

MSN 031 hello Message from NOC PCB.<br>MSN 032 hello Message from NOC PCB.<br>MSN 033 hello Message from NOC PCB.

Frm: Williams Elke (ChW/QAM) Sub: Pls. come to the QAM office Txt: right away for plant preparations - Urgent Elke

Frm: Harrisberger, Lisa Sub: Can ya stop by before lunch?

PSI has been evacuated. They have shutdown or are in the processing of shutting down their mainframe applications. This will affect CFE, PruOnline amongst other things. Mike @ the OCC

FYI ONLY AT&T's 4E's in NY are stable. Heavy call <br>volumes are coming in. Restrictive network controls are in place. 50 T3's are down in NY area. Terry Dyer 770 918 5442

(26)syswatch: HOST/PROCESS - resswext.sec.sprint.net:CLIENT PROBLEM ID -HOSTFAIL1~resswext.sec.sprint.net~furon PROBLEM AREA - HOST FAILDESCRIPTION - furon: 2 min NO RESPONSE (PING FAIL)

Frm: Williams Elke (ChW/QAM) Sub: Pls. come to the QAM office Txt: right away for plant preparations - Urgent Elke

Frm: Williams Elke (ChW/QAM) Sub: Pls. come to the QAM office Txt: right away for plant preparations - Urgent Elke

16:ABS: Tkt:4562236, Sev:2, TIQ:59min, Queue:PLTQ, Cust Name: BANKERS TRUST - NEW Y<br>ORK,<br>17:ABS: Tkt:4825661, Sev:2, TIQ:57min, Queue:PLTQ, Cust Name: DHL AIRWAYS INC<br>18:ABS: Tkt:4849840, Sev:2, TIQ:59min, Queue:PLTQ, Cust Name: CREDIT LYONNAIS-WALL ST<br>19:ABS: Tkt:4905964, Sev:2, TIQ:58min, Queue:PLTQ, Cust Name: DHL AIRWAYS INC<br>20:ABS: Tkt:5003759, Sev:2, TIQ:3min, Queue:EVN6, Cust Name: GAP<br>21:ABS: Tkt:5003764, Sev:2, TIQ:58min, Queue:PLTQ, Cust Name: COMPUTER RESEARCH

Y! <y-news@yahoo|$499 deals on iPAQ Pocket PC Plane Crashes Into World Trade Center Reuters <br>Y! <y-alerts@yah|Bush calls World Trade Center crashes apparent terrorist attack.

How is everyone making out in SD? Call me when convenient....fcf 412-234-4464; mobile 412-400--0136

PSI has been evacuated. They have shutdown or are in the processing of shutting down their mainframe applications. This will affect CFE, PruOnline amongst oth<br>er things. Mike @ the OCC <br>The OCC has opened a conference cal<br>l on 877-864-2828, PIN 14404 regarding activities around the World Trade Ctr situation. Mike @ the OCC

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newsdirect@lyris|NEWS ALERT|Mayor Street says he does not believe Philadelphia has been targeted in any way. He says every available precaution is be= ing taken. City offices, businesses and other <br>facilities are being closed, especially high

(17)1100 UPDATE: AC1: OFFD/3468, HAND/3368, ABN/100, SL/100, ACCS/97.00, HDCT/165. ASP: OFFD/170, HAND/<br>165, ABN/5, SL/100, ACCS/97.00, HDCT/23. ATTD/98. JOSE